What personal information do we ask for?
When making an enquiry via the website, we will ask for your name, your postal address, your telephone number and e-mail address. We may also ask you to tell us what you are interested in, so we can send you information that is related to these interests.
How does VisitBlackburn use this personal information?
We need your name, address and/or e-mail address so that we can send out information you have requested and/or advise you of special offers/promotions we think you would be interested in. On our online request and enquiry forms you will be given the opportunity to opt-in to receive occasional marketing information from VisitBlackburn. We need your telephone number and e-mail address in the unlikely event that we need to contact you urgently about your enquiry.
How does VisitBlackburn protect customer information?
All the information you give us is protected by a secure server. The secure server software SSL (Secure Socket Layers) encrypts all information you enter before it is sent to us. The information is only de-encrypted when it reaches our server. We also have a Firewall (security software) in place to protect our internal information from the Internet.
Yes, VisitBlackburn uses 'temporary cookies'. (A cookie is a small piece of information sent by a web server to store on a web browser so it can later be read back from that browser. This is useful for having the browser remember some specific information (ref. Cookie Central)).
Will VisitBlackburn disclose any of this personal information to third parties?
VisitBlackburn will only disclose your name and contact details to our mailing house for operational purposes. We will not pass on your details to other companies for marketing purposes.
Will VisitBlackburn use the information I give for direct mailings?
Yes, but only on a small scale and we try to make sure they only contain information you wouldn't want to miss! If you find that you'd rather not have any contact with us, apart from that which is necessary for us to give you our normal level of service, please ignore the opt-in box . Alternatively, please write to us at the address below.
Write to us at: VisitBlackburn, 1st Floor, Blackburn Town Hall, Bartholomew Square, Blackburn, BN1 1JA.